WEBSITE PRIVACY NOTICE
Conwy Technical Solutions Ltd. respects your privacy and is committed to protecting your personal data.
This privacy policy will explain how Conwy Technical Solutions Ltd. uses the personal data we collect from you when you visit our website. Our Site will only collect and use personal data in ways that are described here and in a way that is consistent with our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of OurSite. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
Our Site is owned and operated by Conwy Technical Solutions Ltd. registered in England under company number 12440242.
Our Registered address is:
Conwy Technical Solutions Ltd.
7 Lon Gwaenfynydd, Llandudno Junction, LL31 9FG
Email address: info@conwytechnicalsolutions.co.uk
Telephone number: 07867 307991
Postal Address: See above
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
Personal data is, in simple terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 12.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 12.
5. The data we collect and how
Depending on your use of our Site, Conwy Technical Solutions Ltd. may collect and hold some or all of the personal and non personal data set out below from you when running and maintaining our website. We do not collect any ‘special category’ or ‘sensitive’ personal data via Our Site:
Technical information about your use of our site, including details of your visits such as pages viewed and the resources that you accessed. Such information includes traffic data, location data and other communication data. This data will be collected via Google Analytics.
6. How we use your personal data and how long we keep it
Under the Data Protection Legislation, we must always have a lawful basis for using personal data.
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
The following describes how we may use your personal data, our lawful bases for doing so and how long we keep it:
What we doWhat data we useOur lawful basisRetentionCommunicating with youIdentity information – first and last namesContact information – email address Legitimate interests to be able to respond to your enquiry 2 years after contract end if client file establishedAdministering our websiteTechnical data (non-personal) about your visits to our websiteLegitimate interests to establish how effective our website is12 months
We do not use your data for marketing purposes.
7. Use of cookies
Cookies provide information regarding the computer used by a visitor.
8. How we store your personal data
We store your data within Salesforce CRM. Salesforce is a secure cloud-based CRM system.
Our organisation’s server is based in London, UK.
9. Sharing your personal data
We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.
If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
10. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 12.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 1 month and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
12. Contacting us
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Email: info@conwytechnicalsolutions.co.uk
Phone: 07867 307991
Address: Conwy Technical Solutions Ltd.
7 Lon Gwaenfynydd, Llandudno Junction, LL31 9FG
13. Changes to our privacy policy and notice
Conwy Technical Solutions Ltd. keeps this privacy policy and privacy notice under review and places any updates at www.conwytechnicalsolutions.co.uk
This privacy notice was last updated on 23rd September 2019
Copyright © 2023 Conwy Technical Solutions - All Rights Reserved.